So, you are called out to a scene where you need to resuscitate a child and calm his mother down, take them to the local ER and ensure everything runs smoothly and that the situation is under control. It could be easy to lose your cool, run around and get lost in the chaos.
The problem with this approach is that you are more likely to make mistakes if you are not focused and calm. In this post we take a look at our top four tips on how to remain calm and bring order to chaotic scenes.
1. Follow Step sequence
Whether you have practiced a million times how to resuscitate a patient on a dummy or have done so in emergency cases, going through the motion with your partner before you reach the scene is important. Discuss who is responsible for doing what, and fall into play once you reach the scene.
2. Show Compassion
No doubt you will have to face a distraught parent, brother or grandparent sometime in your career. Even though your goal is to save a life by ensuring the patient is taken care of, you also have to show that you care to those standing by. A little bit of compassion has never gotten in the way of getting the job done!
3. Command Presence
You may come across an instance where you have to deal with a stubborn patient, it comes with the territory. But it is not up to them to make decisions that could end up saving their lives, that’s up to you. Remain calm and instruct them what you need them to do, as politely as possible.
4. Remain Calm
No one can do what is needed under pressure when they are frantic. The key to getting things done to the best of your ability is to stay calm and composed. If possible, approach every situation with a sense of humor. EMTs who are calm and composed can do their jobs much better than those who start to panic.
The key to helping save lives is to know what you are doing, it takes skill but also calmness, some compassion and of course the ability to take control of the situation. We wish you all the best of luck in your career.